You are important to us! If you have any questions, give us a call or send an e-mail to contact@alfamale.be.
But before you do, you might check the Frequently Asked Questions first. Maybe your question is already answered.

What are the delivery charges for orders from the Online Shop?
Delivery charges are mentioned for every product. They are calculated based on the weight of every product and where it has to go. You can see the price at checkout. Orders over 100€ are shipped without charges within Belgium. Yay!
Which payment methods are accepted in the Online Shop?
Credit Cards via Paypall (Mastercard/Visa), Sofort Banking (Argenta, Axa, Belfius, BNP Paribas Fortis, Bpost Bank, Crelan, ING, KBC), Bank Transfer, Paypall, Belfius Pay or even cold hard cash when you come pick up your crates!
How long will delivery take?
For products that are on stock, delivery time is between 3-5 working days. Your order will be shipped out the next working day after your purchase. If you're lucky, the delivery guy is already at your doorstep!
How secure is shopping in the Online Shop? Is my data protected?
Yes, we use certified third party partners for extra security.
What exactly happens after ordering?
First we celebrate, than we drink something, than we drink some more. Oh yeah, and than we pack your order for shipment and send it out...
Do I receive an invoice for my order?
Yes, if you need a commercial invoice let us know in the purchase notes.
Why is this website in English
We're a Belgian company, Belgium is Trilingual. Our previous website was EN/NL/FR but that's way too much work! We prefer to put our time and effort in creating new products for you, instead of translating every post we do. That, and we don't speak German very well... so the trilingual thing didn't work very well for us anyway. Everybody in the world speaks English, so we think it's ok. Oh, and we want to conquer the world.
Can I call or mail AlfaMale in other languages than English?
Sure, we speak Dutch, French, English. We speak Spanish as well, but only the bad words...
What's your favorite AlfaMale crate?
The smoky Gent'. Really, try it to believe it! It's good.
How come the AlfaMale married such a hot chick?
We think that she believed he was rich, tough luck...
How many crates have you sold over time?
This is a pre-generated FAQ. How could this even be accurate?
Am I an AlfaMale?
Do you have a beard? If so, yes. If not, maybe... Do you shave your legs? If so, NO!
I am a woman, can I buy AlfaMale products too?
Sure! For your husband/friend/brother/father/... but even for yourself! Apart from our company name we are very gender neutral.
I'm under 18years old, what can I buy on this site?
Everything that has no Alcohol or Tobacco in it.
Are these crates solid?
NASA uses our crates to burry time capsules on Mars.
What if I'm not satisfied?
Unless we're drinking beers in our favorite bar, we're always ready to listen and find a solution for you. Send us an e-mail with the problem and we'll see what we can do.
I can't find any crate that I like.
Not really a frequently asked question, obviously. But hey, send us what you're looking for and we'll check it our for you!
I have a great idea for AlfaMale
Come over, drink a beer with us and tell us everything about it! Or send us an e-mail. If we work out your idea and sell it in our shop you get a discount up to 100€ to thank you!